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      Routes and Timetables

      Ultramar offers a passenger ferry service to the islands of Cozumel and Isla Mujeres. We have continuous departures to Cozumel from Playa del Carmen and to Isla Mujeres from Cancún center, Cancún and the Hotel Zone, Cancún.

      The immeasurable beauty of the islands, coupled with the comfort and quickness of our boats make this the preferred trip for visitors to this area.

      From our opening date and due to the overwhelming popularity with the general public, the fast service, the safety and efficiency, Ultramar has become the most popular and important nautical passenger Transportation Company in the country.

      Enjoy a trip aboard an Ultramar ferry and Experience Innovation.

      Need help?

      Contact us: +52 1(998) 293-9092
      Hours of Operation: 24 hours, 365 days a year servicioalcliente@ultramarferry.com

      1. Playa del Carmen - Cozumel
        • Departing from: 1.-Playa del Carmen   Cozumel  
          • How to get to Playa del Carmen’s
             
            By car

            Drive south on 307 Cancún-Tulúm highway. Arriving at Playa del Carmen exit on Benito Juárez Ave. At the end of the street you will find parking lots and you can walk to the dock.

             
            By bus

            By bus: ADO has departures every 30 min. from Cancún’s bus station. Playa del Carmen’s bus station is 300 ft away from the main dock and you can go walking.

             
            By bus

            Take an ADO bus at the terminal on the highway. They have continuous departures. A 40 min. trip will take you Playa del Carmen and you can walk to the dock.

             
            By taxi

            An alternative is to take a taxi to Playa del Carmen. They will drop you off at the bus station and you can walk to the dock.

             
            By colectivo

            Other alternative is a ”colectivo van”. They offer transportation form any point on the highway to Playa del Carmen.

             
            By taxi

            An alternative is to take a taxi to Playa del Carmen. They will drop you off at the bus station and you can walk to the dock.

             
            By bus

            ADO bus line has terminals at downtown Tulum and at the archeaological site. A 50 minute ride will drop you off at walking distance from the dock.

             
            By colectivo

            Other alternative is a ”colectivo van”. They offer transportation form any point on the highway to Playa del Carmen.

             
            By bus

            Take a taxi or ADO bus to Playa del Carmen. Renting a car is another option.

            • Timetable
              • From Playa del Carmen
                to
                • 7:00 am
                • 8:00 am
                • 9:00 am
                • 10:00 am
                • 11:00 am
                • 12:00 pm
                • 1:00 pm
                • 2:00 pm
                • 3:00 pm
                • 4:00 pm
                • 5:00 pm
                • 6:00 pm
                • 7:00 pm
                • 8:00 pm
                • 9:00 pm
                • 10:00 pm
                • 11:00 pm
              • From Cozumel
                to Playa del Carmen
              • 5:45 am
              • 7:00 am
              • 8:00 am
              • 9:00 am
              • 10:00 am
              • 11:00 am
              • 12:00 pm
              • 1:00 pm
              • 2:00 pm
              • 3:00 pm
              • 4:00 pm
              • 5:00 pm
              • 6:00 pm
              • 7:00 pm
              • 8:00 pm
              • 9:00 pm
              • 10:00 pm
            • Fares
              Premium Plus Service
              • Adult
              • One Way $200MXN
              • Round Trip $400MXN
              • Child
              • One Way $160MXN
              • Round Trip $320MXN
              Quintana Roo Plan
              • Adult
              • One Way $150MXN
              • Round Trip $300MXN
              • Child
              • One Way $100MXN
              • Round Trip $200MXN
              Applies for Quintana Roo residents with identification. INE or Driver’s license
              First class
              • One Way $260MXN
              • Round Trip $500MXN
              Inapam
              • Adult
              • One Way $90MXN
              • Round Trip $180MXN
            • Departures
              • Playa del Carmen,
                Terminal Marítima NAVEGA
                Av. Benito Juárez, Playa del Carmen
                Quintana Roo 77710 México

              • Cozumel,
                Terminal Marítima San Miguel
                Av. Rafael Melgar, Cozumel
                Quintana Roo 77600 México
              HOW TO GET HOW TO GET
              Notes:

              Children policy

              1.Children under 5 years old do not pay ticket.
              2.Children from 6 to 11 years old pay child rate.
              3.Children 12 years old and older pay adult rate.


              Transport policy

              Your tickets gives you right to a luggage allowance up to a weight of 25 kg and the total linear size is no larger than 142 cm (45 cm + 70 cm + 27 cm)

              Departures from Playa del Carmen, Q. Roo México.
              Prices and departures subject to change without prior notice.

      2. Cancún - Isla Mujeres
        • Departing from: 1.-Cancún, Puerto Juárez   Isla Mujeres  
          • How to get to UltraMar Maritime Terminal at Puerto Juárez
             
            By car

            Drive on Kukulcán Blvd. towards downtown. Turn right at Bonampak Ave. Go straight 2 miles and turn right on López Portillo Ave., at the bridge. Go further 1 mile aprox. Parking available. Parking available.

             
            By bus

            Take AUTOCAR bus R-1 to Puerto Juárez. The bus will leave you right at the terminal.

            • Timetable
              • From Puerto Juarez
                to Isla Mujeres
                • 5:30 am
                • 6:00 am
                • 6:30 am
                • 7:00 am
                • 7:30 am
                • 8:00 am
                • 8:30 am
                • 9:00 am
                • 9:30 am
                • 10:00 am
                • 10:30 am
                • 11:00 am
                • 11:30 am
                • 12:00 pm
                • 12:30 pm
                • 1:00 pm
                • 1:30 pm
                • 2:00 pm
                • 2:30 pm
                • 3:00 pm
                • 3:30 pm
                • 4:00 pm
                • 4:30 pm
                • 5:00 pm
                • 5:30 pm
                • 6:00 pm
                • 6:30 pm
                • 7:00 pm
                • 7:30 pm
                • 8:00 pm
                • 8:30 pm
                • 9:30 pm
                • 10:30 pm
                • 11:30 pm
              • From Isla Mujeres
                to Puerto Juarez
              • 6:00 am
              • 6:30 am
              • 7:00 am
              • 7:30 am
              • 8:00 am
              • 8:30 am
              • 9:00 am
              • 9:30 am
              • 10:00 am
              • 10:30 am
              • 11:00 am
              • 11:30 am
              • 12:00 pm
              • 12:30 pm
              • 1:00 pm
              • 1:30 pm
              • 2:00 pm
              • 2:30 pm
              • 3:00 pm
              • 3:30 pm
              • 4:00 pm
              • 4:30 pm
              • 5:00 pm
              • 5:30 pm
              • 6:00 pm
              • 6:30 pm
              • 7:00 pm
              • 7:30 pm
              • 8:00 pm
              • 8:30 pm
              • 9:00 pm
              • 10:00 pm
              • 11:00 pm
              • 12:00 am
            • Fares
              • Adult
              • One Way $160MXN
              • Round Trip $300MXN
              • Child
              • One Way $130MXN
              • Round Trip $250MXN
              Quintana Roo Plan
              • Adult
              • One Way $78MXN
              • Round Trip $146MXN
              • Child
              • One Way $46MXN
              • Round Trip $84MXN
              Applies for Quintana Roo residents with identification. INE or Driver’s license
              Inapam
              • Adult
              • One Way $26MXN
              • Round Trip $52MXN
              Ultraplan / Local Plan Ultraplan / Local Plan
            • Departures
              • Cancún,
                Terminal Marítima Ultramar,
                Av. López Portillo SM-84 M-5 L-6 Puerto Juárez
                Cancún 77520, México

              • Isla Mujeres,
                Terminal Marítima APIQROO
                Av. Rueda Medina
                Isla Mujeres,
                Quintana Roo 77400, México
              HOW TO GET HOW TO GET
            • Notes:

              Children policy

              1.Children above 1.20 m height pay adult ticket.
              2.Children under 1 year old do not pay ticket (boarding pass required).


              Transport policy

              Your tickets gives you right to a luggage allowance up to a weight of 25 kg and the total linear size is no larger than 142 cm (45 cm + 70 cm + 27 cm)

              Departures from av. Jose Lopez Portillo SM 84 M 5 L 6 Puerto Juarez, Cancún, Q. Roo, México.
              Prices and departures subject to change without prior notice.

        • Departing from: 2.-Cancún, Playa Tortugas   Isla Mujeres HOTEL ZONE  
          • How to get to Playa Tortugas
             
            By car

            Drive to km. 6.5 on Kukulcan Boulevard, at the hotel Zone, up to Playa Tortugas. Parking available.

             
            By bus

            Take any AUTOCAR bus on the Hotel Zone, to km. 6.5, Playa Tortugas, on Kukulcan Blvd.

            • Timetable
              • From Playa Tortugas
                to Isla Mujeres
                • 9:00 am
                • 10:00 am
                • 11:00 am
                • 12:00 pm
                • 1:00 pm
                • 2:00 pm
                • 3:00 pm
                • 4:00 pm
                • 5:00 pm
                • 6:00 pm
                • 7:15 pm
                • 8:30 pm
              • From Isla Mujeres
                to Playa Tortugas
              • 9:30 am
              • 10:30 am
              • 11:30 am
              • 12:30 pm
              • 1:30 pm
              • 2:30 pm
              • 3:30 pm
              • 4:30 pm
              • 5:30 pm
              • 6:45 pm
              • 8:00 pm
              • 9:15 pm
            • Fares
              • Adult
              • One Way $15USD
              • Round Trip $21USD
              • Child
              • One Way $10USD
              • Round Trip $15USD
            • Departures
              • Cancún, Playa Tortugas
                Blvd.Kukulcán km 6.5
                Hotel Zone, Cancún,
                Quintana Roo 77500 México

              • Isla Mujeres,
                Terminal Marítima APIQROO
                Av. Rueda Medina
                Isla Mujeres,
                Quintana Roo 77400, México
              HOW TO GET HOW TO GET
            • Notes:

              Children policy

              1.Children above 1.20 m height pay adult ticket.
              2.Children under 1 year old do not pay ticket (boarding pass required).


              Transport policy

              Your tickets gives you right to a luggage allowance up to a weight of 25 kg and the total linear size is no larger than 142 cm (45 cm + 70 cm + 27 cm)

              Departures from Kukulcan Blvd. Km. 6.5, Cancún Hotel Zone, México.
              Prices and departures subject to change without prior notice.

        • Departing from: 3.-Cancún, El Embarcadero   Isla Mujeres HOTEL ZONE  
          • How to get to Embarcadero
             
            By car

            Drive up to km 4. on Kukulcan Blvd. at the Hotel Zone, to El Embarcadero. Parking available.

             
            By bus

            Take any AUTOCAR bus on the Hotel Zone, to km. 4 on Kukulcan Blvd. to El Embarcadero.

            • Timetable
              • From El Embarcadero
                to Isla Mujeres
                • 9:15 am
                • 10:30 am
                • 11:45 am
                • 1:00 pm
                • 2:15 pm
                • 4:30 pm
                • 6:15 pm
                • 7:30 pm
                • 8:45 pm
              • From Isla Mujeres
                to El Embarcadero
              • 9:45 am
              • 11:00 am
              • 12:15 pm
              • 1:30 pm
              • 4:00 pm
              • 5:15 pm
              • 6:45 pm
              • 8:00 pm
              • 9:15 pm
            • Fares
              • Adult
              • One Way $15USD
              • Round Trip $21USD
              • Child
              • One Way $10USD
              • Round Trip $15USD
            • Departures
              • Cancún, El Embarcadero
                Blvd.Kukulcán km 4
                Hotel Zone, Cancún
                Quintana Roo 77500 México

              • Isla Mujeres,
                Terminal Marítima APIQROO
                Av. Rueda Medina
                Isla Mujeres,
                Quintana Roo 77400, México
              HOW TO GET HOW TO GET
            • Notes:

              Children policy

              1.Children above 1.20 m height pay adult ticket.
              2.Children under 1 year old do not pay ticket (boarding pass required).


              Transport policy

              Your tickets gives you right to a luggage allowance up to a weight of 25 kg and the total linear size is no larger than 142 cm (45 cm + 70 cm + 27 cm)

              Departures from Kukulcan Blvd. Km. 4, Cancún Hotel Zone, México.
              Prices and departures subject to change without prior notice.

        • Departing from: 4.-Cancún, Playa Caracol   Isla Mujeres HOTEL ZONE  
          • How to get to Playa Caracol
             
            By car

            Drive to km. 9.5 on Kukulcan Boulevard, at the hotel Zone, up to Playa Caracol. Parking available.

             
            By bus

            Take any AUTOCAR bus on the Hotel Zone, to km. 9.5, Playa Caracol, on Kukulcan Blvd.

            • Timetable
              • From Playa Caracol
                to Isla Mujeres
                • 9:00 am
                • 10:15 am
                • 11:30 am
                • 12:45 pm
                • 2:00 pm
                • 4:45 pm
              • From Isla Mujeres
                to Playa Caracol
              • 9:45 am
              • 11:00 am
              • 12:15 pm
              • 1:30 pm
              • 4:00 pm
              • 5:15 pm
            • Fares
              • Adult
              • One Way $15USD
              • Round Trip $21USD
              • Child
              • One Way $10USD
              • Round Trip $15USD
            • Departures
              • Cancún, Playa Caracol
                Blvd.Kukulcán km 9.5
                Hotel Zone, Cancún,
                Quintana Roo 77500 México

              • Isla Mujeres,
                Terminal Marítima APIQROO
                Av. Rueda Medina
                Isla Mujeres,
                Quintana Roo 77400, México
              HOW TO GET HOW TO GET
            • Notes:

              Children policy

              1.Children above 1.20 m height pay adult ticket.
              2.Children under 1 year old do not pay ticket (boarding pass required).


              Transport policy

              Your tickets gives you right to a luggage allowance up to a weight of 25 kg and the total linear size is no larger than 142 cm (45 cm + 70 cm + 27 cm)

              Departures from Kukulcan Blvd. Km. 9.5, Cancún Hotel Zone, México.
              Prices and departures subject to change without prior notice.
              *Pier fee not included, service with stopover at El Embarcadero

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